Frequently Asked Questions

Do you offer free product samples?

Unfortunately, we cannot offer you free samples. However, you can order trial packs through our webshop.

Can I pick my order up at your warehouse?

Unfortunately, due to logistical challenges, physical pick-up is not possible.

How do I use the tape tabs correctly?

The tape tabs must not get in contact with cream, powder, etc. Using too much cream may also damage the standing leak guards. The plastic backsheet must be completely clean where the tape tabs are applied.

To apply the tape tabs, lift both tapes (blue and white) from the rear part of the product through pulling on the blue tab. Apply the blue tape tab to the front of the product. The lower tape tabs should be applied above the bending area of the thighs and point slightly upwards. The upper tape tabs should be applied so that they point slightly downwards. After applying the tape tabs rub them briefly to achieve maximum adhesion.

To open and refasten the product, lift the white tape tabs off the blue tape tabs. When re-fastening the product, re-apply the white tapes to the blue tape tabs that remained on the front of the product.